Effective Date: 22nd April 2026
Last Updated:22nd April 2026
Next Generation Projects AI (“we”, “us”, or “our”) is committed to protecting your privacy and handling your personal data responsibly.
This Privacy Policy explains how we collect, use, store, disclose, and protect your personal data when you visit our website, contact us, submit an enquiry, book a call, respond to a campaign, or use our services.
By using our website or providing your information to us, you agree to the terms of this Privacy Policy.
1. Who We Are
Next Generation Projects AI
IFZA Properties, Dubai Silicon Oasis
Dubai, United Arab Emirates
Email: [email protected]
Phone:+971 52 261 6772
Website:https://nextgenerationprojects.ai
If you have any questions about this Privacy Policy or how we handle your information, please contact us using the details above.
2. Information We Collect
We may collect the following types of personal data:
Information you provide directly
Full name
Email address
Phone number
Company name
Job title
Any information you submit through our forms, messages, bookings, or enquiries
CRM and communication data
As part of our sales, marketing, and customer service processes, we may collect and store:
Lead source information
Enquiry details
Communication history
Booking and appointment details
Marketing preferences
Email engagement data such as opens, clicks, and replies
SMS and WhatsApp interaction history
Notes relating to your enquiry or customer relationship
Technical data
We may also collect certain technical information automatically, including:
IP address
Browser type
Device type
Operating system
Pages visited
Referral source
Date and time of visits
Cookie and tracking data
3. How We Collect Your Information
We collect information when you:
Fill in a contact form
Book a consultation or call
Subscribe to updates
Contact us by email, phone, SMS, WhatsApp, or social media
Interact with our website, landing pages, or ads
Use our services
Respond to our messages or campaigns
We may also collect information through cookies, analytics tools, and CRM systems.
4. How We Use Your Information
We use your personal data to:
Respond to your enquiries
Provide our services
Manage customer and prospect relationships
Send follow-ups, reminders, and service-related communications
Run CRM and marketing automation workflows
Send relevant email, SMS, and WhatsApp communications
Improve our website, services, and customer experience
Track campaign and website performance
Maintain business records
Comply with legal and regulatory obligations
Protect our legal rights and business interests
5. GoHighLevel, SMS Marketing, and WhatsApp Automation
We use CRM and automation tools, including GoHighLevel, to manage enquiries, leads, customer relationships, and communications.
This may include:
Storing contact and enquiry information
Sending automated follow-up emails
Sending SMS reminders, updates, and marketing messages
Sending WhatsApp messages and automated responses
Tracking engagement such as opens, clicks, and replies
Segmenting contacts based on interests, activity, or stage in our process
Recording communication history and internal notes
Where appropriate, we may contact you by:
Phone
SMS
You can opt out of marketing communications at any time by:
Clicking the unsubscribe link in emails, where available
Replying STOP to SMS messages, where applicable
Requesting removal via WhatsApp or email
Contacting us directly
Please note that we may still send non-marketing communications where necessary for service delivery, bookings, account administration, or legal purposes.
6. Legal Basis for Processing
Where required by applicable law, we process personal data on one or more lawful grounds, including:
Your consent
The need to take steps at your request before entering into a contract
The performance of a contract
Compliance with legal obligations
Our legitimate business interests, where those interests are not overridden by your rights
7. Cookies and Tracking Technologies
Our website may use cookies, pixels, tags, and similar technologies to:
Help the website function properly
Remember your preferences
Understand user behaviour
Improve website performance
Measure advertising and campaign effectiveness
Support remarketing and analytics
You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of the website.
8. How We Share Your Information
We may share your personal data with:
Employees and authorized team members
CRM, hosting, messaging, analytics, and software providers
GoHighLevel and integrated service providers
Contractors or partners supporting our business operations
Professional advisers such as legal, compliance, or accounting advisers
Government authorities, regulators, law enforcement, or courts where required by law
A buyer or successor in connection with a business sale, merger, or restructuring
We do not sell your personal data as a standalone business.
9. International Data Transfers
Some of our systems, software providers, or service partners may store or process personal data outside the United Arab Emirates.
Where this happens, we take reasonable steps to ensure that personal data is handled securely and in accordance with applicable legal requirements.
10. Data Retention
We keep personal data only for as long as reasonably necessary for the purposes set out in this Privacy Policy, including:
Responding to enquiries
Managing client relationships
Providing services
Maintaining business and compliance records
Resolving disputes
Enforcing our agreements
When personal data is no longer needed, we will delete, anonymise, or securely dispose of it where appropriate.
11. Data Security
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, misuse, loss, disclosure, or alteration.
These measures may include:
Secure systems and hosting
Restricted access controls
Password protection
Role-based permissions
Monitoring and logging
Vendor and platform safeguards
However, no method of transmission over the internet or method of electronic storage is completely secure.
12. Your Rights
Subject to applicable law, you may have the right to:
Request access to your personal data
Request correction of inaccurate data
Request deletion of your data in certain cases
Request restriction of processing
Object to certain processing activities
Withdraw consent where processing is based on consent
Request transfer of your personal data where applicable
To exercise any of these rights, please contact us at [email protected].
We may need to verify your identity before responding to your request.
13. Third-Party Links
Our website may contain links to third-party websites, tools, or services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies separately.
14. Children’s Privacy
Our website and services are intended for business and professional use and are not directed at children. We do not knowingly collect personal data from children.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, services, systems, or legal obligations.
Any updates will be posted on this page with a revised Last Updated date.
16. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or your personal data, please contact us at:
Next Generation Projects AI
IFZA Properties, Dubai Silicon Oasis
Dubai, United Arab Emirates
Email: [email protected]
Phone: +971 52 261 6772
Website:https://nextgenerationprojects.ai